We take utmost care to deliver the best quality products to you. In case there are any quality issues, or if you are not satisfied with any of our products for legitimate reasons, we will provide unconditional replacement or refund.
Our replacement, return and refund policies are designed keeping customers first and we always try to deliver the best in the class service to our consumers.
The exchange, return & refund policies mentioned below are applicable only on the Purchases made online through our official website www.ogcure.com and not applicable for products bought at offline stores or on any third-party platforms.
Replacement of the products may be considered in below scenarios –
In-transit damage of the product if such instances reported within 24 hours of product delivery.
If we deliver a product with Shelf life remaining < 50% of the product life if such instances reported within 24 hours of the delivery.
In case of any quality related concern, subject to verification from internal quality control team after detailed understanding of the concern raised and product evaluation.
The product in question needs to be returned for Replacement of the product, without the return of product replacement is not permitted.
Scenarios where Replacement of the products is not allowed:
No replacement is allowed for any expired product.
Used products are strictly not allowed for replacement.
